ONE DELIVERY MODEL

Capability across
multiple sectors.

Connek partners with utility providers, infrastructure organisations and delivery partners to provide scalable field workforce solutions across Australia.

From smart metering and water infrastructure to solar and battery, telecommunications and field auditing, the same management framework supports every scope, with project-specific requirements.

WHAT WE DO

Six capabilities, one delivery model

CAPABILITY 01

Utility Metering

Connek supports large-scale utility metering programs across Australia, including water meter installation and replacement, smart electricity metering, meter isolation, site verification and associated field services. Our delivery model combines workforce mobilisation with scheduling, materials coordination, field evidence, customer-site support, quality assurance and defect management.

Scope

  • Water meter installation and replacement
  • Smart electricity metering
  • Meter isolation and site verification
  • Field assessment and defect rectification
  • Scheduling, materials coordination and field evidence
  • Quality assurance and defect management

What our crews hold

  • White Card (OHS construction induction)
  • National police check, issued within the last 6 months
  • Current driver’s licence
  • Client inductions, then classroom and buddy field training
  • Public liability, workers compensation and vehicle insurance

Example: Sydney smart water meter program: 550+ installs in one week across 18 council areas, delivered for a Tier 1 contractor.

TALK TO OUR TEAM

CAPABILITY 02

Electrical & Smart Meter Services

We provide suitably qualified electrical resources for smart-meter exchange and related field programs. Support can include metering alterations, electrical site assessment, safety observers, field supervision, technician onboarding, competency verification, quality auditing and the management of field exceptions.

Scope

  • Smart meter installation and exchange
  • Metering alterations and electrical field works
  • Safety observers and field supervision
  • Technician onboarding and competency verification
  • Quality auditing and management of field exceptions

What our crews hold

  • Electrical licence and electrical contractor licence
  • Smart metering accreditation (UEEEL0013, UEENEEG171A or UEEEL0078)
  • Low voltage rescue, CPR and first aid
  • White Card and national police check
  • Client-specific tickets, such as Western Power testing modules in WA

Example: Smart metering programs across Perth and regional WA, Brisbane and Sydney metro.

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CAPABILITY 03

Water Infrastructure

Connek delivers water-meter installation and replacement programs in metropolitan, regional, rural and difficult-access environments. We coordinate crews, materials, customer interaction, completion records and field evidence while monitoring safety, productivity, quality and compliance.

Scope

  • High-volume meter replacement
  • Restricted, rural and difficult-access sites
  • Meter isolation
  • Materials management and customer interaction
  • Completion records and field evidence

What our crews hold

  • White Card
  • Blue Card (working with children)
  • First aid and CPR
  • National police check, issued within the last 6 months
  • Client induction, buddy training and competency assessment

Example: Meter conversions in metro Brisbane, delivered through a long-term water utility program.

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CAPABILITY 04

Solar, Battery & Renewables

Connek supports residential solar and battery installation programs for Australian energy providers. Our capability includes qualified installers, site preparation and assessment, roof-access controls, project-specific safety management, commissioning, field supervision, evidence management and installation quality assurance.

Scope

  • Solar PV and battery installation
  • Site preparation and assessment
  • Roof-access safety controls
  • Commissioning and monitoring activation
  • Field supervision, evidence management and installation QA

What our crews hold

  • Individual and company electrical contractor licences
  • SAA/CEC accreditation for the lead electrician
  • Working at Heights certificate for everyone on the roof
  • White Card, first aid and CPR
  • Asbestos and ACM awareness training

Example: Residential solar and battery program for a major energy retailer.

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CAPABILITY 05

Telecommunications

Telecommunications is where Connek’s field-services model began. Our experience includes NBN and fibre installation, pit and network access, premises connection equipment, network termination, field scoping, project engineering, mobilisation and supervision.

Scope

  • NBN and fibre installation
  • Pit and network access
  • Premises connection devices and network termination
  • Field scoping and project engineering
  • Mobilisation and supervision

Verified before mobilising

Every technician meets the relevant licensing, competency, induction and client-access requirements before work starts.

Example: NBN full fibre upgrade site surveys, and FTTC programs since 2019.

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CAPABILITY 06

Quality Assurance & Auditing

Connek provides field-based quality assurance and post-construction auditing. Services include installation verification, asset audits, evidence and photographic review, defect identification, field safety observations, corrective-action tracking, reporting and trend analysis.

Scope

  • Post-build QA inspections and installation verification
  • Photographic and desktop QA, evidence review
  • Asset audits and defect identification
  • Field safety observations
  • Corrective-action tracking, reporting and trend analysis

Verified before mobilising

Every technician meets the relevant licensing, competency, induction and client-access requirements before work starts.

TALK TO OUR TEAM

HOW CONNEK DELIVERS

The same framework behind every scope

We apply the same delivery framework from individual work packages to high-volume national programs, supported by ISO 9001, ISO 45001 and ISO 14001 certified systems.

Mobilise

People are verified before deployment.

Coordinate

Teams are supported in the field, from individual work packages to high-volume national programs.

Manage safety

Project-specific safety controls and active field supervision.

Assure quality

Evidence and performance are checked, with quality auditing.

Manage compliance

Central oversight of licences, competencies, training, insurances and inductions.

Report and improve

Corrective actions are tracked and clients get clear operational reporting.

NEXT STEPS & ENGAGEMENT

Let us discuss your next field program

We work closely with clients to provide safe, scalable, and dependable field delivery solutions tailored to operational needs.